How it works?
Program Overview
Following receipt of a referral, our team makes direct contact with the client or caregiver via phone. During this call, we gather preliminary information, provide an overview of our Psychology and Counselling services, and discuss any existing reports or assessments.
An initial appointment is scheduled. The clinician introduces themselves, explains the service process, and completes a comprehensive intake with the client and/or caregiver, focussing on the client’s background, current circumstances, and primary presenting concerns.
Once the intake process is complete, ongoing sessions are arranged. Initial sessions focus on building rapport and establishing a safe, supportive therapeutic relationship.
As rapport is established, intervention work is gradually introduced, with therapy goals and strategies tailored to the client’s individual needs.

Our Services
Mental Health Services
Holistic mental health services designed to empower and support recovery.

Psychology Services
Our psychologists offer a safe, supportive space to work through challenges, build coping strategies, and strengthen emotional wellbeing.
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Counselling Services
Our counsellors provide compassionate, non-judgmental support to help individuals navigate stress, relationships, and emotional wellbeing.
Learn MoreFrequently Asked Questions
Find answers to common questions about our services, therapy, and mental well-being.

Mental health services provide professional support for emotional, psychological, and behavioural challenges, including anxiety, depression, stress-related conditions, and psychosocial disabilities.
NDIS mental health services are for participants with a permanent mental health condition that affects daily life. Supports can include therapy, counselling, and skill-building.
Yes. Mental health services provided under the NDIS are confidential. Your personal information, discussions, and records are kept private and are only shared with others with your consent or when required by law to keep you or others safe. Confidentiality helps ensure that participants feel safe and supported when discussing their mental health, while still allowing collaboration with families, carers, or other service providers if it is agreed and beneficial for your care.
Not always. While many participants accessing mental health supports under the NDIS have a formal diagnosis, a diagnosis on its own is not enough to access NDIS funding. What matters most is whether the mental health condition or psychosocial disability is permanent or long-term and significantly impacts daily functioning, independence, or participation in everyday life. Supporting evidence is often required, such as: Letters or reports from a GP, psychologist, or psychiatrist Functional Capacity Assessments (FCAs) or other clinical assessments that show how the condition affects daily life.

