Privacy and Confidentiality

We need to know some things about you. There are laws to make sure your information is kept private.

THESE LAWS ESTABLISH

  • How we can collect information.
  • How we store information.
  • Who can see your information
  • What we do with your information
KEEPING YOUR INFORMATION SAFE
  • We will protect your information and only use it for the right reasons, and only show it to the right people. The people who work with you need to see your information since it helps them deliver better services.
  • We will only share your information if you give permission to share it, or we are very worried about your safety, or if we require to share it by law
  • You can see your information too. Just ask us.
KEEPING YOUR INFORMATION UP-TO-DATE
  • If your information is not correct, we may be unable to do a good job.
  • Give us the correct information, and help us keep it up-to-date.
  • If your personal information changes, please let us know.
  • Moved house? New phone number? New service provider? New contact? — remember to tell us!
  • We will also check your information regularly, and update it.
YOUR INFORMATION BELONGS TO YOU
  • Your personal information belongs to you.
  • We need your permission to collect information about you. And to share your information.
  • You don’t have to give permission.
  • Your information helps us provide good and safe services.
  • We only ask for the information we need. We will tell you why we need it.
  • That includes photos and videos too.
  • If you don’t understand why we need information, it’s OK to ask us.