Respect to incidents:
- Your safety is very important to us.
- We work hard to deliver safe services.
- But sometimes accidents happen. Sometimes people make mistakes or treat other people badly. We call these things “incidents”.
- This section explains how we try to prevent incidents and what we do if one happens.
- You can help prevent incidents happening too. Act safely. Treat other people with respect.
- If you don’t feel safe, tell someone about it.